CURRENT OPENINGS:
Job Title: Guest Services
Employment Status: Part-time, Hourly
Work Schedule: 20–29 hours per week; Weekday and weekend availability required
Apply: https://forms.gle/yHeqDc6WB8CVC9sE6
Supervisor’s Name and Title: Brittany Snowden
Job Responsibilities:
- Work with staff to maintain a fun, safe, clean, & welcoming museum environment.
- Provide excellent guest service throughout the museum, particularly at the front desk and on the phone.
- Open and close exhibits properly
- Maintain an organized, tidy reception area
- Check Guest Services emails daily and forward/sort them appropriately
- Ensure guest’s needs are met to the best of your abilities while adhering to policies and best practices
- Follow the Task List provided by the Operations Manager and ensure Floor Staff are staying on task at all times
- Provide a fun, safe, and efficient experience for Birthday Parties on weekends – Having Floor Staff check trash and laundry as needed
- Recording all 5-minute programs and making announcements for each
- Other duties as assigned
- Provide support, inspire floor staff to engage visitors with interactive floor programming, and continually strive to improve the visitor experience.
Desired Skills/Requirements:
- Guest-focused and possess a friendly, enthusiastic, and engaging personality
- Ability to handle high levels of point-of-sale processing
- Demonstrates leadership, creativity, organization, and promptness
- Performs effectively both independently and in collaboration with diverse groups of people
- Successful applicants will be self-directed and mission-driven, with high integrity, idealism, and a positive attitude
- Proficiency with Outlook
- Experience with Customer Service
- Experience with P.O.S. software
Starting Pay: $10-$12/hour
Job Title: Museum Supervisor
Employment Status: Part-time, Hourly
Work Schedule: 20–29 hours per week; Weekday and weekend availability required
Education: B.A. or B.S. in a related field or 2 years experience
Apply: https://forms.gle/yHeqDc6WB8CVC9sE6
Supervisor’s Name and Title: Brittany Snowden
Job Description:
The museum manager is responsible for scheduling, training, and supervising museum floor staff,
maintaining a high-quality museum experience, ensuring the implementation of operational policies, and
procedures, and engaging with museum visitors.
Duties include:
• Promote a positive image of the museum in all interactions and activities.
• Supervise floor staff and volunteers, including training and maintenance of floor staff and
volunteers.
• Ensure that kidscommons policies and procedures are applied to achieve visitor/employee safety
best practices.
• Maintain a clean, safe, and functional museum.
• Present educational programming as needed.
• Conduct floor staff meetings as needed.
• Other duties as assigned.
The ideal candidate is required to have:
• Demonstrated ability to supervise employees and provide leadership
• Ability to work independently and in a team setting
• Ability to work a flexible schedule
• Experience working with children preferred
• Highly effective problem-solving and troubleshooting skills
• Museum or cultural attraction experience preferred
• B.A. or B.S. in a related field preferred
• Excellent communication skills, both oral and written
Background check required.
APPLY NOW
kidscommons is a not-for-profit 501c (3) organization
EIN #35-2033887
Mission: kidscommons is a fun, safe and inviting place which nurtures exploration, collaboration and creativity within ALL children and their caregivers. It is a place to learn about our community and our world.