CURRENT OPENINGS:
Job Title: Guest Services
Employment Status: Part-time, Hourly
Work Schedule: 20–29 hours per week; Weekday and weekend availability required
Job Responsibilities:
- Work with staff to maintain a fun, safe, clean, & welcoming museum environment.
- Provide excellent guest service throughout the museum, particularly at the front desk and on the phone.
- Open and close exhibits properly
- Maintain an organized, tidy reception area
- Check Guest Services emails daily and forward/sort them appropriately
- Ensure guest’s needs are met to the best of your abilities while adhering to policies and best practices
- Follow the Task List provided by the Operations Manager and ensure Floor Staff are staying on task at all times
- Provide a fun, safe, and efficient experience for Birthday Parties on weekends – Having Floor Staff check trash and laundry as needed
- Recording all 5-minute programs and making announcements for each
- Other duties as assigned
- Provide support, inspire floor staff to engage visitors with interactive floor programming, and continually strive to improve the visitor experience.
Desired Skills/Requirements:
- Guest-focused and possess a friendly, enthusiastic, and engaging personality
- Ability to handle high levels of point-of-sale processing
- Demonstrates leadership, creativity, organization, and promptness
- Performs effectively both independently and in collaboration with diverse groups of people
- Successful applicants will be self-directed and mission-driven, with high integrity, idealism, and a positive attitude
- Proficiency with Outlook
- Experience with Customer Service
- Experience with P.O.S. software
Starting Pay: $10-$12/hour
APPLY NOW
kidscommons is a not-for-profit 501c (3) organization
EIN #35-2033887
Mission: kidscommons is a fun, safe and inviting place which nurtures exploration, collaboration and creativity within ALL children and their caregivers. It is a place to learn about our community and our world.